Reliable Service That Keeps You Running

Our machines are built to last—but when you need support, we’re here. From fast spare parts delivery to technical service and warranty repairs, PROMAX gives you the backup you need to keep your production moving.
Spare Parts Service

Spare Parts Service

Fast delivery. Genuine parts. Always available.

We maintain a large inventory of critical spare parts to minimize your downtime. Parts are shipped quickly from our warehouse in China or through our local offices and partners in the USA, Europe, and Asia.

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Customer Service

Customer Service

Real people, real help.

Our support team is available to assist with installation, training, machine setup, and troubleshooting. Whether on-site or online, we’re committed to making sure your machine works smoothly from day one.

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Warranty & Repair

Warranty & Repair

Peace of mind built into every machine.

All PROMAX machines come with a standard warranty. We also offer extended coverage and full repair support—either at your facility or at our service center.

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